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Help Centre

Commonly Asked Questions

I live and work in different areas of my community. Can I receive notifications for more than one area?

Once I've signed up, how will I receive notifications?

How will I know that I've completed the sign up process properly?

I've signed up to receive notifications to my mobile device. What number will text messages come from?

What if my contact information changes and I need to update my account?

I no longer wish to receive notifications. How do I close my account?

How much does it cost?

I have more questions. Who can I contact?

Why do I need to provide an email address?

Why do I need to set a password?

Terms and Conditions

I agree to allow the Comox Valley Regional District and Comox Valley Emergency Program to contact me by phone or text regarding emergency events. I may withdraw my consent/unsubscribe at any time by signing in to my account and choosing 'Close Account' under the Account Settings tab, or if I need assistance by contacting the Comox Valley Regional District at 250-334-6057 or [email protected]

This personal information is being collected under the authority of section 26(c) of the Freedom of Information and Protection of Privacy Act. It will be used to contact you in case of an emergency event occurring in the area in which you live. It will not be used or disclosed for other purposes. If you have any questions about the collection of your personal information, contact the Comox Valley Regional District at 250-334-6057, [email protected], or Comox Valley Regional District, 600 Comox Road, Courtenay, BC, V9N 3P6.

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